Privacy Policy

Please read this Privacy Policy carefully to understand our data collection, use, and disclosure practices.

1. INFORMATION COLLECTED

(1) Information Provided by You
When you install or use WA Chat Backup, we may collect personal details such as your name, email address, company name, and phone number for account management, communication, and support. If you contact us directly, we may collect your message content and any additional information you provide. We may also track engagement with our emails, such as open and click activity.

(2) Information Collected When Using Our Services
WA Chat Backup may collect data related to your usage behavior, including device type, browser, extension interactions, and timestamps. This helps us maintain the service, improve performance, and provide relevant support. We may also use cookies or local storage to remember your preferences and improve your experience.

(3) Information Received from Third Parties
If you link third-party platforms or services, we may receive authentication tokens or publicly available data. This helps us streamline your experience and support integrations.

2. HOW WE USE INFORMATION

We use the collected data to:

Operate, maintain, and improve WA Chat Backup
Provide customer support and technical assistance
Customize and enhance your user experience
Communicate important updates and promotions
Prevent fraud and ensure service security
Fulfill legal or regulatory requirements

3. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
We process your data based on:

Your consent
Contractual necessity
Legal obligations
Legitimate business interests (e.g., service improvement), which do not override your privacy rights

We will always clarify the basis for collecting data where required.

4. SHARING OF INFORMATION
We may share your information:

With service providers for hosting, analytics, and communication
With affiliated companies for internal operations
In the case of business transfers like mergers or acquisitions
To comply with legal requirements or protect vital interests
In anonymized or aggregated formats for analysis or reporting

5. YOUR CHOICES AND RIGHTS
You can:

Access, correct, or delete your personal data
Object to or restrict data processing
Withdraw consent at any time
Request data portability
Opt out of non-essential communication

These requests can be made through your account or by contacting us.

6. DATA RETENTION AND SECURITY
We retain your data only as long as needed for service delivery or legal reasons. We apply industry-standard security measures but cannot guarantee absolute protection due to the nature of the internet.

7. CHANGES TO THIS PRIVACY POLICY
We may update this policy to reflect changes in law, technology, or operations. If significant updates occur, we will notify you through the extension or via email.

8. INTERNATIONAL USERS
WA Chat Backup is hosted in the United States. By using the service, you agree to the transfer and processing of your data in the U.S.

9. CALIFORNIA RESIDENTS
If you reside in California, please refer to our CCPA Privacy Notice for specific rights under state law.

10. EEA/UK USER RIGHTS
Users in the EEA or UK have additional rights under GDPR. Please refer to our EEA/UK Privacy Notice for details.

11. CHILDREN'S PRIVACY
This service is not intended for children under 16. If we discover we’ve collected such data, we will delete it promptly.

12. GOVERNING LAW
This Privacy Policy is governed by the laws of California. Any disputes will be handled in San Francisco, California.

13. ENTIRE AGREEMENT
This Privacy Policy constitutes the full agreement between you and WA Chat Backup regarding your personal data and supersedes any prior communications.

14. YOUR ACCEPTANCE OF THESE TERMS
By using WA Chat Backup, you agree to the terms of this Privacy Policy. Continued use after updates means you accept any changes.